Coronavirus (COVID-19) – UPDATE

In accordance with Government advice, staff will only travel to our offices to carry out business critical duties which cannot be performed from home.

As a result, incoming mail/packages delivered by post are unlikely to be processed. We have also diverted all non-emergency helplines (including direct dials) to a central switchboard.

All customers requiring roadside assistance should be unaffected and should continue to call our emergency helplines to report a claim.

We are able to work fully remotely and we aim to provide our normal service. For our business partners during this time, where possible, please correspond with us by email to the relevant email address found on our Contact Us page.

We thank you in advance for your support during this time.

Manage your cookies

Select from the options below which types of cookies you are happy for us to set on your browser. Essential cookies cannot be disabled.

Call Assist Cookies Policy

This Cookies Policy sets out how Call Assist Ltd (“We/Us/Our”), use cookies on this website.

About Cookies

A cookie is a small file that is downloaded to a device (e.g. a Computer, Tablet or Smartphone) when a website is visited. The cookie allows the website to recognise a user’s device and store information based on the user’s previous actions and preferences.

For a complete definition of cookies, please visit the Information Commissioner’s Office (ICO) website here.

Types of Cookies used

Essential Cookies

The table below explains the essential cookies We use and why.

Provider Cookies Purpose
Call Assist Ltd caasession We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties.
__RequestVerificationToken This cookie is used to protect against Cross-Site Request Forgery (CSRF) attacks. This is set when you visit the page and is sent back to Our server whenever you submit a form in order to ensure any form submissions originated from Our site.
_cookieconsent This cookie indicates preference for the use of non-essential cookies.
Application Insights ai_user
These cookies are used to collect information about issues, dependencies and exceptions which may occur when browsing this website. This data is purely for telematics and error detection, triage and diagnoses. For more information click here.
Analytics Cookies

The table below explains the analytics cookies We use and why.

Provider Cookies Purpose
Google Analytics _ga
_gac_ <property-id>
Used to distinguish users.
Used to distinguish users.
Used to throttle request rate.
Contains a token that can be used to retrieve a Client ID from AMP Client ID service.
Contains campaign related information for the user.
For more information on the use of Google Analytics Cookies please click here.
How to control Cookies

Information on controlling cookies using specific web browsers can be found on the Information Commissioner’s Office (ICO) website here.

Changes to our Cookies Policy

Any changes We may make to Our Cookies Policy in the future will be posted on this page. We advise that you check this page regularly to keep up to date with any necessary changes.

We use cookies on our website. To find out more and manage your cookie preferences with us please view our cookies policy. Close