We are currently recruiting for a number of key roles across the Call Assist group.
If you would like to join an ambitious, customer focused team, then please consider applying for one of the vacancies on offer across our brand portfolio.
Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident.
Call Assist is the largest, truly independant vehicle assistance provider in the UK. Working with a network of over 425 approved vehicle recovery operators throughout the UK, we provide breakdown assistance and accident recovery services for a number of leading brands as well as operating our own commercial breakdown brands - Start Rescue and GEM Motoring Assist.
Having grown steadily since forming in 1998, Call Assist now has over 2 million policyholders with breakdown cover and millions more customers rely upon Call Assist for roadside vehicle recovery services following an accident.
We are seeking Rescue Co-Ordinators to join our team with an immediate start available. We are passionate about our service and Call Assist strives for perfection in every one of the 600,000 calls our offices in Colchester and Sudbury answer each year.
Various shifts available
To help us to provide the very best service, we are looking for a Quality & Development Assistant to join us. The role will be to ensure all staff meet high quality standards and comply with Company procedures and regulatory requirements; and to provide appropriate feedback and training in order to aid their professional development.
Full time position available.- Permanent working hours will be agreed in the interview.
Start Rescue is a trading brand of Call Assist Ltd.
Providing an efficient and competetively priced nationwide and European breakdown service, Start Rescue has been named a Which? Recommended breakdown provider for 2 years running.
Being first point of contact to our customers we are looking for friendly, professional, versatile customer service representatives who have the ability to answer customer’s enquiries to a great standard, assist with sales enquiries, policy amendments, and other office-based duties. This is an exciting and varied role, providing the chosen applicant the opportunity to become an integral part of the startrescue.co.uk team.
Various shifts available
Part of the Call Assist Group, Firebolt Technologies provides bespoke software solutions to meet the business needs of our clients. We specialise in providing Microsoft Azure Cloud solution promoting and utilising its security, automation, resilience, and sustainability.
Our teams' background in insurance and developing a range of white label services for Call Assist, places us in a unique position to work with other companies who need to upgrade from legacy systems and improve their software for the modern day.
There are currently no vacancies available.
Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.
All job applications will be held on our records for a period of 3 months in the strictest of confidence and not shared with any other business or organisation.
If you wish for your personal and sensitive data to be removed from our systems earlier, please email firstname.lastname@example.org