In accordance with Government advice, staff will only travel to our offices to carry out business critical duties which cannot be performed from home.
As a result, incoming mail/packages delivered by post are unlikely to be processed. We have also diverted all non-emergency helplines (including direct dials) to a central switchboard.
All customers requiring roadside assistance should be unaffected and should continue to call our emergency helplines to report a claim.
We are able to work fully remotely and we aim to provide our normal service. For our business partners during this time, where possible, please correspond with us by email to the relevant email address found on our Contact Us page.
We thank you in advance for your support during this time.
We reach our customers fast by working with our networks of Recovery Operators situated throughout the UK and Europe.
Call Assist works with many companies providing a rescue service on their behalf, either behind their brand, or under the Call Assist Rescue brand. Our flexibility and willingness to find solutions to meet our customers' needs has earned Call Assist an excellent reputation within the insurance and associated market places. We can accommodate all types of scheme designs and we will endeavour to tailor our systems to meet your needs.
Please take some time to browse through our site and find the different types of service available to you and your customers.
We hope you will be interested in discussing your scheme requirements with us. You can click here to contact us. We look forward to hearing from you.