Coronavirus (COVID-19) – UPDATE

The majority of our staff are currently working from home. Incoming mail/packages delivered by post are therefore unlikely to be processed quickly. All non-emergency helplines (including direct dials) are being diverted to a central switchboard.

All customers requiring roadside assistance should be unaffected and should continue to call our emergency helplines to report a claim.

We are able to work fully remotely and we aim to provide our normal service. For our business partners during this time, where possible, please correspond with us by email to the relevant email address found on our Contact Us page.

We thank you in advance for your support during this time.

Contact Us

If you require emergency assistance, please call the number provided when you purchased your cover, or alternatively, please dial 01206 785880 and inform our Rescue Coordinator which company you purchased your cover from.

Breakdowns +44 (0)1206 785880 (24 hour)
Customer Services + 44 (0)1206 771788 customerservices@call-assist.co.uk (Mon-Fri 09:00-17:30, not including bank holidays)
Sales & Marketing + 44 (0)1206 771775 salesmarketing@call-assist.co.uk (Mon-Fri 09:00-17:30, not including bank holidays)
Human Resources + 44 (0)1206 785850 humanresources@call-assist.co.uk (Mon-Fri 09:00-17:30, not including bank holidays)
Accounts + 44 (0)1206 771790 caaccounts@call-assist.co.uk (Mon-Fri 09:00-17:30, not including bank holidays)
Facsimile + 44 (0)1206 364268
General Enquiries
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